Refund Policy
A legal disclaimer
Nam Jai Glo Refund Policy
At Nam Jai Glo, I am committed to supporting your journey toward radiant health and confidence. I believe in the value of my coaching services and want every client to feel empowered and supported. That said, here is my refund policy:
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Refunds for Coaching Packages
Because coaching is a service-based and time-intensive process, all sales are final once your program has begun. I do not offer refunds for:
Missed sessions
Change of mind
Lack of participation or results due to non-implementation
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Refunds Before the Program Starts
If you cancel at least 48 hours before your first session or program start date, you may be eligible for a full refund, minus any transaction or processing fees.
To request a cancellation, email me at [your email] with the subject line "Refund Request" and include your name, program name, and reason.
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Payment Plans
If you’ve selected a payment plan, you are responsible for completing all scheduled payments unless canceled at least 48 hours before the first session. No partial refunds will be issued for early termination.
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Exceptional Circumstances
In cases of serious illness or emergency, I may, at my discretion, offer to:
Pause your program
Apply your balance toward a future program
Provide a partial credit for future use
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Medical Disclaimer
NomJaiGlo coaching programs are for educational and informational purposes only and do not constitute medical advice. I do not diagnose, treat, or cure any disease or condition. Always consult with your physician or licensed healthcare provider before making changes to your health regimen. By participating in my coaching services, you agree to take full responsibility for your health decisions.
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Contact
If you have questions about this policy, contact:
What to include in the Refund Policy
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.